Terms of Service

1. Who we are and what the service is

i-migrate.ai is operated by Northbeams Inc., a Delaware C-corporation, 2261 Market St #76418, San Francisco, CA 94114, United States ("we", "us"). By creating an account you agree to these terms and to our Privacy Policy.

i-migrate.ai is software that helps you understand whether you may qualify to immigrate to Canada or the United Kingdom, prepare your documents and organise your application. It includes Robin, an AI assistant that checks documents and answers questions about your case.

2. Not legal advice, not regulated advice

i-migrate.ai gives general information and preparation tools. It is not legal advice, and it does not replace advice from a lawyer or a regulated immigration adviser.

Northbeams Inc. is not a law firm. It is not registered with the UK Immigration Advice Authority (IAA), it is not a Regulated Canadian Immigration Consultant (RCIC), and it is not a member of the College of Immigration and Citizenship Consultants. We do not represent you before any immigration authority, and we do not submit applications for you.

Form guides and the application pack show what official forms ask, next to the answers you gave us. When you mark your application details as ready to check, a person on our team can read them with your documents and tell you about missing answers, gaps in your dates and things that do not match. That check is not legal advice: we do not tell you what to answer, and we do not decide whether you qualify. You fill in, sign and send official forms yourself. We never fill in, sign or send an official form for you.

Immigration authorities make every decision. We never promise or guarantee any outcome. Rules, thresholds and fees change often. Before you apply, confirm the current requirements with the official source. If your case is complicated, get advice from a regulated professional. Robin will tell you when that is the case.

3. Eligibility and accurate information

• You must be 18 or older to use i-migrate.ai.
• You must give accurate and complete information, and keep it up to date. Results and checks are only as good as the information you provide.
• You must not use the service for another person without their permission.

4. Accounts and security

Keep your password private. You are responsible for what happens under your account. Tell us at once at hello@i-migrate.ai if you think someone else has used it.

We may suspend an account that we reasonably believe is being used against these terms.

5. Plans, prices and payments

• Seeing your score and your verdict costs nothing and needs no card.
• Starter costs $9.90 USD a month. It covers one destination country, which you choose when you buy it.
• Pro costs $49 USD a month and covers Canada and the United Kingdom.
• Family costs $149 USD a month. It covers up to 5 people, each with their own account. The person who pays sees who is on the plan, but not their answers or documents.
• Business plans are agreed with us in writing.
• Monthly plans renew automatically each month until you cancel. You can cancel any time from Settings. You keep your plan until the end of the month you have paid for, and you are not charged again.
• In some countries you can also buy Starter or Pro as a 6-month pass: one payment that covers 6 months and does not renew. Depending on your country you can pay for it by card, at an OXXO store (Mexico) or by UPI (India). A payment at an OXXO store opens your plan once OXXO confirms it, usually the next business day. The pass ends by itself after 6 months; you can then buy another pass or a monthly plan.
• You can change plans from Settings. A bigger plan starts straight away and we charge the difference for the rest of the current month. A smaller plan starts straight away too, and the unused part becomes credit against your next payment.
• In Uganda you can pay for one month at a time by mobile money through Flutterwave. A month paid this way does not renew.
• 14-day money-back: if you change your mind within 14 days of your first payment, ask for a refund from Settings (Request a refund) or by email to hello@i-migrate.ai, and we refund it in full. After 14 days, and for later payments, fees are not refundable except where the law requires. This includes a 6-month pass. A payment made at an OXXO store cannot be refunded to the store, so we refund it to a bank account you give us.
• Prices are set in US dollars. In some countries we show and charge a local price in your own currency instead; the price and currency you will pay are shown before you pay. Where a sales tax or VAT applies in your country, it is included in the price shown or stated at checkout.
• Card payments are processed by Stripe on behalf of Northbeams Inc.; the Stripe merchant name may appear on your card statement. We never see your full card number.
• We may change prices. A price change never affects a period you have already paid for, and we give you at least 30 days' notice by email before a renewal at a new price.

Your right to cancel. If you live in the UK or the EU, you can cancel within 14 days of buying a plan without giving a reason. You ask for your plan to start straight away, so the law would let us charge for the days you used, but we don't: if you cancel within those 14 days, we refund your first payment in full. To cancel, use Request a refund in Settings, write to hello@i-migrate.ai, or send the model cancellation form in section 15. Our 14-day money-back applies wherever you live.

6. Your documents and the licence you give us

Your documents stay yours. You keep all rights to everything you upload or type into i-migrate.ai.

To run the service, you give us permission to store your documents and data, to show them back to you, to let our staff open them when needed to operate and review the service, and to send them to our AI provider for checks and answers. We use them for nothing else, and this permission ends when you delete them or your account.

Only upload documents you are allowed to share.

7. Acceptable use

• Do not upload false or altered documents, and do not use the service to prepare a fraudulent application.
• Do not try to break, overload or reverse-engineer the service, and do not access other people's accounts or data.
• Do not copy the service's content or Robin's answers to build a competing product.
• Do not use the service if you are under 18.

We may close accounts that break these rules.

8. AI content

Robin is AI, not a person, and can be wrong. Results, answers and document checks are generated automatically and may contain mistakes or be out of date. Always check important points against the official source before you act on them.

You are responsible for the application you submit, including anything you copy from i-migrate.ai.

9. Availability and changes to the service

We work hard to keep i-migrate.ai available, but we do not promise that it will always be online or without errors. We may change, add or remove features. If we remove something you paid for, you can ask for a pro-rata refund for the rest of your paid period.

We may stop offering the service. If we do, we will give you at least 30 days' notice by email and refund any unused part of the current month.

10. Liability and disclaimers

The service is provided "as is". To the extent the law allows, we make no warranties about it, and we are not liable for indirect or consequential losses, including refused applications, missed deadlines, lost income, or fees you pay to governments or third parties.

To the extent the law allows, our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms removes rights that consumer-protection law in your country gives you and that cannot be excluded by agreement. Nothing in these terms limits liability for fraud, or for death or personal injury caused by negligence.

11. Termination

You can stop using the service at any time and delete your account from Settings. Deleting your account ends any subscription immediately.

We may end or suspend your access if you break these terms, if the law requires it, or if we stop offering the service. If we end your access for a reason other than a breach, we refund the unused part of what you paid.

Sections 2, 8, 10 and 12 continue to apply after your account is closed.

12. Governing law and disputes

These terms are governed by the law of the State of Delaware, USA, and disputes go to the courts of Delaware. This does not take away your right to rely on the consumer-protection law of the country where you live, or to bring a claim in your local courts where that law gives you that right.

If you have a problem, please contact us first at hello@i-migrate.ai. Most issues are solved quickly.

13. Changes to these terms

We may update these terms. If a change is material, we will email you the new text at least 30 days before it takes effect. If you do not agree, you can cancel and delete your account before the change applies; if you have paid for a month that has not ended, we refund the unused part. Continuing to use the service after the change takes effect means you accept the new terms.

14. Contact

Northbeams Inc., 2261 Market St #76418, San Francisco, CA 94114, United States.

Help and refunds: hello@i-migrate.ai. Privacy: privacy@i-migrate.ai.

Complaints: use Requests and complaints (i-migrate.ai/legal/requests). We confirm your complaint by email and answer within one month.

15. Model cancellation form

To cancel under section 5, you can copy this form into an email to hello@i-migrate.ai or post it to our address. You do not have to use it.

• To: Northbeams Inc., 2261 Market St #76418, San Francisco, CA 94114, United States. Email: hello@i-migrate.ai.
• I hereby give notice that I cancel my contract for the supply of the following service: i-migrate.ai plan (Starter, Pro or Family).
• Ordered on: [date]
• Name: [your name]
• Address: [your address]
• Email address of the account: [email]
• Signature (only if you send this form on paper): [signature]
• Date: [date]